Cancellation Policy

We recommend booking well in advance for the shark cage diving experience due to demand. If there are no shows and cancellation within 7 days of departure there will be a 100% cancellation fee.

In the event of illness, hospitalisation, accident or death (with the necessary proof and discretion of management) a full refund will be considered.

Sharks are wild animals and their presence cannot be guaranteed. In the event that there is no shark activity while on a shark cage diving tour with Marine Dynamics, then a voucher will be offered. This voucher is not transferable – your name and passport number will be recorded on the voucher. If a shark has been sighted from the boat, we will consider that a successful trip. We can guarantee a marine biologist on board who will educate you on our favourite apex predator and other shark species seen. Remember that YOUR CHOICE MAKES A DIFFERENCE and you can be assured that by booking with us you are assisting in the research and conservation of the great white shark. Should sea and weather conditions unexpectedly change while at sea, it may affect your time to dive in the cage. Be assured that this would be unusual as our team does regular weather checks. The transfer fee is non-refundable.